iECHO: The digital platform that powers the global ECHO community

iECHO connects the entire global ecosystem on the same unified platform, enabling sharing of knowledge, access to resources, collection of data and large-scale collaboration.

All teach, all learn

Participants engage in a virtual community with peers and experts, where they receive guidance and feedback on implementing best practices.

1
Program setup
A specialist team at a university, hospital or agency sets up a program around a real community need.
2
Everyone learns together
Providers join regular video sessions: short teaching, then case discussions where all teach and all learn.
3
Communities benefit
Local providers gain lasting expertise, and communities get the right care where they live.

Key objectives

1
Remove barriers

Take part in ECHO from any device, in your own language.
2
Speed up launch

Launch programs rapidly to respond to emerging needs, and grow them with confidence.
3
Amplify operations

Automate the busywork so hub teams can focus on mentoring.
4
Build community

Connect hubs, experts and participants across the global ECHO community.

A collaborative virtual community empowered by technology, transforming learning outcomes at scale.

What is iECHO?

The digital backbone of the ECHO community: one platform where partners design, run, measure and scale their programs.

Available at no cost to ECHO partners, it builds Trusted Human Networks of experts, practitioners and participants.

1

Platform for programs, sessions and teams

25+

Languages

$0

Cost to ECHO partners

Illustration of health workers connected in a network around a phone running ECHO

Programs grow. Tools pile up.

Every new program adds another spreadsheet, inbox, meeting link and survey tool.

Meet iECHO

One platform for everything a program needs, from the first invitation to the final impact report.

iECHO

SpreadsheetsAnalytics dashboards

Meeting linksSessions with Zoom built in

Email threadsAnnouncements and emails

Paper sign-in sheetsAutomated attendance

Survey toolsForms and surveys

Shared drivesContent library

Group chatsDiscussions forum

Certificates made by handVerified certificates

Built for programs of every size

From one program to a national network of hubs, iECHO grows with you.

Tiered hubs for ministries and large organizations
Several cohorts running in a single program
Thousands of participants per program
One login for every hub you work in

Key features

1
Set up and run your ECHO
Programs, scheduling, attendance, content and certificates
2
Build community and connections
Networks, announcements, discussions and reminders
3
Measure outcomes and impact
Dashboards, maps, surveys and data exports

Run sessions without the busywork

Manage multiple programs and cohorts in a single place

Advanced scheduling and calendar integration

Automated attendance capture

Integrated content management system

Issue certificates with QR codes for verification

Videoconferencing built in with Zoom

Key features

1
Set up and run your ECHO
Programs, scheduling, attendance, content and certificates
2
Build community and connections
Networks, announcements, discussions and reminders
3
Measure outcomes and impact
Dashboards, maps, surveys and data exports

Build community and connections

Session reminders and a sign-in code from iECHO in WhatsApp on a phone

Find and connect with other hubs and subject-matter experts

Send announcements and emails to participants

Discussions forum for continued engagement

Automated program and organization web pages

Automated session reminders

Notifications on WhatsAppAvailable in select countries only

Key features

1
Set up and run your ECHO
Programs, scheduling, attendance, content and certificates
2
Build community and connections
Networks, announcements, discussions and reminders
3
Measure outcomes and impact
Dashboards, maps, surveys and data exports

Automatically track outcomes and impact

Automated reporting dashboards

Powerful and granular map visualizations

Taxonomy of professions, focus areas and professional IDs

Integrated survey builder for feedback, custom registration, case forms

Data exports to Excel and API integration

Access and control for complex organizations

Role-based access control

Program-level access for large hub teams

One learning space for every participant

Join live sessions easily

Receive announcements, session reminders and updates through the iECHO app and email

View and download content

Submit assessment surveys and feedback

Access certificates

Engage in the discussions forum of your program

Programs, cohorts and sessions in one place

Videoconferencing built in with Zoom

Automated attendance

Certificates with QR code verification

Scheduling and session reminders

Starts in 20 minutes

Content library

iECHO

Everything an ECHO Program needs, in one place

Automated dashboards and maps

Announcements, email and WhatsApp

Forms and surveys

Data exports and API

Role-based access

Tiered hubs

Search the global ECHO network

25+

Languages

iECHO app for Android and iPhone

Measure what matters, at every level

iECHO captures data at every level of outcomes, from who showed up to what changed for communities.

1Participation

2Satisfaction

3Learning

4Competence

5Performance

6End-beneficiary outcomes

7Population outcomes

Participation

Attendance and time in session, tracked automatically

Satisfaction

Built-in feedback surveys and satisfaction scores

Learning and competence

Knowledge assessments and self-efficacy surveys from the form builder

Performance and impact

Case forms and custom surveys on the people your programs reach

Outcome levels adapted from Moore, Green and Gallis, Journal of Continuing Education in the Health Professions, 2009.

Accessibility

Designed for the realities of frontline work: busy schedules, shared devices, slow connections and many languages.

25+

Languages

The whole platform in the languages our community speaks.

Mobile first

Any device

Built for phones, with apps for Android and iPhone.

Low bandwidth

Everyday connections

Works well on mobile data and shared networks.

WCAG 2.1

Accessible

Keyboard friendly, and working toward full level AA conformance.

Security overview

Based on the NIST Cybersecurity Framework 2.0

Govern

Security-first culture
Risk managed against best practice
Hardened infrastructure

Identify

Continuous vulnerability scans (AWS Inspector)
Full visibility of cloud assets

Protect

Least-privilege, role-based access
Two-factor authentication for admins
Encryption at rest and in transit

Detect

24/7 threat detection (Amazon GuardDuty)
Centralized logging

Respond

Formal incident response plan
Reported issues investigated quickly

Recover

Tested protocols to restore service
Live status at status.iecho.org

ISO 27001
Certified
GDPR
Compliant
CCPA
Compliant
DPDPA
Compliant
FISMA
Compliant
508/ADA
Compliant
WCAG
Compliant

Security and privacy, built in

Encrypted in transit and at rest

Two-factor authentication

24/7 threat detection

No patient data, by design

ISO 27001

Certified

GDPR

Compliant

Security and privacy, built in

about.iecho.org/trust

Role-based, least-privilege access

NIST Cybersecurity Framework 2.0

Data minimization

You control your data

Formal incident response

Rate-limiting infrastructure

Live status at status.iecho.org

Dedicated Data Protection Officer

Hardened cloud infrastructure

A living, global network

Every ECHO session connects hubs and participants across borders in real time.

700,000+

Active users on iECHO

70+

Countries with hubs

100+

Focus areas

Mental healthPrimary careSchool educationPalliative careTuberculosisMaternal healthDiabetesHepatitisCancerClimate changeNursingPublic healthPediatricsDentistryNeurologyVaccinationAddiction treatmentRadiologyOphthalmologyAntimicrobial resistanceWellnessEcologyCervical cancerDrug researchWater contamination