Narration script

iECHO: The digital platform that powers the global ECHO community

About 7 minutes at a natural speaking pace

Start presenting

1. Moving knowledge, not people

13 s
1. Opening
  
  Welcome to iECHO, the digital platform that powers the global Project ECHO community. In the next few minutes, we'll show you how iECHO brings people, knowledge, resources and data together in one place.
2. All teach, all learn

26 s
1. Opening
  
  It all starts with the ECHO Model. A specialist team at a university, hospital or agency sets up a program around a real need in the community.
2. Step 1
  
  Local providers join regular video sessions. A short lecture is followed by real case discussions, where everyone teaches and everyone learns.
3. Step 2
  
  Those providers gain lasting expertise, and the communities they serve get the right care, right where they live.
3. Key objectives

39 s
1. Opening
  
  We built iECHO with four objectives in mind.
2. Step 1
  
  First, to remove barriers, so anyone can take part in ECHO from any device and in their own language.
3. Step 2
  
  Second, to speed up launch, so partners can start new ECHO Programs rapidly in response to emerging needs, and grow them with confidence.
4. Step 3
  
  Third, to amplify operations, by automating the busywork so hub teams can focus on mentoring.
5. Step 4
  
  And fourth, to build community, by connecting hubs, experts and participants across the global ECHO community.
6. Step 5
  
  Together, they serve one vision: a collaborative virtual community, empowered by technology, that transforms learning outcomes at scale.
4. What is iECHO?

19 s
1. Opening
  
  So what is iECHO? It's the digital backbone of the ECHO community: one platform where partners design, run, measure and scale their programs. It's available in more than 25 languages, at no cost to ECHO partners, and it builds trusted human networks of experts, practitioners and participants.
5. One platform for the whole program

15 s
1. Opening
  
  As programs grow, tools pile up. Every new program adds another spreadsheet, inbox, meeting link and survey tool.
2. Step 1
  
  iECHO brings it all together: one platform for everything a program needs, from the first invitation to the final impact report.
6. Built for programs of every size

18 s
1. Opening
  
  And iECHO grows with you, from a single program to a national network of hubs. Ministries and large organizations can run tiered hubs, with several cohorts in a program and thousands of participants, and everyone uses one login for every hub they work in.
7. Key features

20 s
1. Opening
  
  Let's take a closer look at what iECHO can do.
2. Step 1
  
  First, the tools to set up and run your ECHO Programs.
3. Step 2
  
  Then, the tools that build community and connections.
4. Step 3
  
  And finally, the tools that measure outcomes and impact.
5. Step 4
  
  Now let's take a deep dive into how iECHO helps manage ECHO Programs.
8. Run sessions without the busywork

26 s
1. Opening
  
  Manage all your programs and cohorts in a single place.
2. Step 1
  
  Schedule sessions with advanced options, and they show up right in participants' calendars.
3. Step 2
  
  Attendance is captured automatically, so there are no sign-in sheets to collect.
4. Step 3
  
  Share slides, recordings and resources from an integrated content library.
5. Step 4
  
  Issue certificates with QR codes that anyone can verify.
6. Step 5
  
  And run your sessions on Zoom, built right into iECHO.
9. Key features: community and connections

5 s
1. Opening
  
  Now let's look at how iECHO helps you build community and connections.
10. Build community and connections

22 s
1. Opening
  
  Find and connect with other hubs and subject-matter experts across the network.
2. Step 1
  
  Send announcements and emails to your participants.
3. Step 2
  
  Keep the conversation going between sessions in the discussions forum.
4. Step 3
  
  Every program and organization gets its own web page, created automatically.
5. Step 4
  
  Automated reminders help participants remember every session.
6. Step 5
  
  And notifications can reach participants on WhatsApp, too.
11. Key features: outcomes and impact

5 s
1. Opening
  
  And now, let's take a deep dive into iECHO's measurement and evaluation capabilities.
12. Automatically track outcomes and impact

24 s
1. Opening
  
  Reporting dashboards update automatically as your programs run.
2. Step 1
  
  Detailed maps show where your participants are and how your reach is growing.
3. Step 2
  
  A shared taxonomy of professions, focus areas and professional IDs keeps your data consistent.
4. Step 3
  
  Build your own surveys for feedback, custom registration and case forms.
5. Step 4
  
  And export your data to Excel, or connect it to other systems through our API.
13. Access and control for complex organizations

13 s
1. Opening
  
  For complex organizations, role-based access control decides who can see and do what.
2. Step 1
  
  And program-level access lets large hub teams share the work, with each person managing only the programs they're responsible for.
14. One learning space for every participant

25 s
1. Opening
  
  Participants get one learning space for everything, where joining a live session is easy.
2. Step 1
  
  They receive announcements, session reminders and updates through the iECHO app and email.
3. Step 2
  
  They can view and download session content.
4. Step 3
  
  They can submit assessment surveys and share feedback.
5. Step 4
  
  They can find all their certificates in one place.
6. Step 5
  
  And they can join the discussions forum for their program.
15. Everything an ECHO Program needs

12 s
1. Opening
  
  That's everything an ECHO Program needs, in one place: sessions, attendance, certificates, content, communication, data and access control, in many languages and on the iECHO app for Android and iPhone.
16. Measure what matters, at every level

16 s
1. Opening
  
  iECHO helps you measure what matters at every level, from who showed up to what changed for communities. Attendance is tracked automatically and feedback surveys capture satisfaction. Assessments measure learning and competence, and case forms follow performance and impact.
17. Accessibility

16 s
1. Opening
  
  We designed iECHO for the realities of frontline work: busy schedules, shared devices, slow connections and many languages. It works on any device and runs well on mobile data, and it's keyboard friendly as we work toward full Level AA accessibility.
18. Security overview

44 s
1. Opening
  
  We take security seriously. iECHO is ISO 27001 certified and GDPR compliant, and our approach follows the NIST Cybersecurity Framework 2.0. It starts with governance: a security-first culture, risk managed against best practice and hardened infrastructure.
2. Step 1
  
  We identify risks with continuous vulnerability scans and full visibility of our cloud assets.
3. Step 2
  
  We protect data with encryption at rest and in transit, least-privilege access based on roles and two-factor authentication for admins.
4. Step 3
  
  We detect threats around the clock, with centralized logging.
5. Step 4
  
  We respond to incidents with a formal plan, and we investigate reported issues quickly.
6. Step 5
  
  And we recover with tested protocols to restore service, with live status at status.iecho.org.
19. Security and privacy, built in

20 s
1. Opening
  
  Security and privacy are built in. Data is encrypted in transit and at rest, and threats are monitored around the clock. iECHO collects no patient data, by design. You stay in control of your data. And it all runs on hardened, best-in-class cloud infrastructure, built in partnership with Amazon Web Services.
20. A living, global network

17 s
1. Opening
  
  Today, iECHO is a living, global network, with more than 700,000 active users and more than 1,200 hubs in more than 70 countries. This global community has used iECHO and the ECHO Model to create transformational impact in more than 100 focus areas.
21. Recognized around the world

14 s
1. Opening
  
  We're proud to share that iECHO has received awards around the world for design, technology and social impact. The United Nations named it one of the top 28 innovations for impact toward the Sustainable Development Goals.
22. Run your capacity-building programs on iECHO

12 s
1. Opening
  
  Are you looking to run capacity-building programs on iECHO? Launch your own ECHO Hub and bring specialist knowledge to the communities you serve, with training, technology and support from Project ECHO.