Help Center
For hubs
Guides for running an ECHO hub on iECHO: programs, sessions, data and certification.
Getting started
Set up your hub, invite your team and launch your first program.
Program Operations
Plan programs, schedule sessions and manage day-to-day delivery.
Communications
Announcements, reminders and keeping your community informed.
Data, Analytics & Reporting
Track attendance, measure engagement and export reports.
Certificates & CME
Issue certificates and manage continuing-education credits.
Surveys & Assessments
Build surveys, collect feedback and assess learning.
Administration & Governance
Roles, permissions and organizational settings.
Community Building
Grow your network and keep participants engaged between sessions.
ECHO Best Practices
Curriculum design, outreach, evaluation and funding for your ECHO program.
More resources
Ask the iECHO assistant Beta
Ask a question in your own words and get an answer drawn from the Help Center, Trust Center and release notes, with links to the source pages.
Security and privacy
Visit the Trust Center for how iECHO protects your data and our compliance and privacy practices.
System status
See current uptime and past incidents on the iECHO status page.
Checking status…
User support
Need technical assistance? Email us at support@iecho.org and we'll help you out.
Feature requests
Have an idea to make iECHO better? Suggest it on the feature requests page and vote on what gets built next.
Frequently asked questions
My organization has a firewall enabled. How do I access iECHO?
Please contact support@iecho.org who can share the technical instructions with your organization's IT team for opening access to iECHO servers. Your organization will need to allowlist iECHO.org and the IP addresses associated with iECHO.