Technical Requirements

For a smooth experience using iECHO and Zoom, please check that your setup meets the requirements below.

Internet Connection

• Broadband internet (wired, Wi-Fi or 4G/5G), with at least 8 Mbps download and upload speed.
• A wired connection or a strong Wi-Fi signal works best. Close any other apps that use a lot of bandwidth, such as streaming or large downloads, during sessions.

Device (laptop or desktop recommended)

• Processor: Intel Core i5 or AMD Ryzen 5 (or equivalent), or Apple Silicon (M1 or later)
• Memory: 8 GB RAM or more
• Storage: SSD recommended, with at least 10 GB free

Operating system

• Windows 10 or 11 (Windows 11 recommended)
• macOS 10.15 (Catalina) or later

Mobile devices (optional)

• A current version of iOS/iPadOS or Android, with the Zoom and iECHO apps. A computer is recommended if you are presenting or sharing your screen.

Software

• Zoom Workplace app: install the latest version. Zoom regularly retires older versions, and outdated clients may not be able to join sessions. Check for updates in Zoom under Profile → Check for Updates.
• Web browser (for iECHO): latest version of Chrome, Edge, Firefox or Safari.

Audio and video

• A webcam (built-in or external, 720p or better).
• Optional: A headset or earphones with a microphone, to reduce echo and background noise.