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For a smooth experience using iECHO and Zoom, please check that your setup meets the requirements below.
Internet Connection
- Broadband internet (wired, Wi-Fi or 4G/5G), with at least 8 Mbps download and upload speed.
- A wired connection or a strong Wi-Fi signal works best. Close any other apps that use a lot of bandwidth, such as streaming or large downloads, during sessions.
Device (laptop or desktop recommended)
- Processor: Intel Core i5 or AMD Ryzen 5 (or equivalent), or Apple Silicon (M1 or later)
- Memory: 8 GB RAM or more
- Storage: SSD recommended, with at least 10 GB free
Operating system
- Windows 10 or 11 (Windows 11 recommended)
- macOS 10.15 (Catalina) or later
Mobile devices (optional)
- A current version of iOS/iPadOS or Android, with the Zoom and iECHO apps. A computer is recommended if you are presenting or sharing your screen.
Software
- Zoom Workplace app: install the latest version. Zoom regularly retires older versions, and outdated clients may not be able to join sessions. Check for updates in Zoom under Profile → Check for Updates.
- Web browser (for iECHO): latest version of Chrome, Edge, Firefox or Safari.
Audio and video
- A webcam (built-in or external, 720p or better).
- Optional: A headset or earphones with a microphone, to reduce echo and background noise.
Note: If your program uses a different videoconferencing platform than Zoom, make sure the required app or plugin is installed and updated to the latest (or a supported) version before the session.
Before your first session: join Zoom's test meeting at zoom.us/test to check your audio, video and connection.