A feedback form is a tool used to collect valuable insights and evaluations from participants about a specific session. It helps gather their opinions on various aspects of the session, such as content, delivery, and overall effectiveness. Below are the two types of feedback forms available on the platform:
After creating a participant group and session, a default feedback form with either 11 or 6 questions is automatically attached to your session based on the focus area or region.
To enhance flexibility, iECHO includes a form builder that allows organizations to customize and add questions to the feedback form as needed.
Types of Forms Available
1. 11-Question Feedback Form
This IRB-approved form is used globally in organizations, excluding India. In India, it is applicable only for programs in Oncology and Palliative Care.
| Questions | User Response | Question Type |
|---|---|---|
| 1. Consent for responses to be used in research: I agree to Project ECHO using my responses in their research project I do not agree; however, I do wish to leave feedback | 2-Option | Objective |
| 2. How relevant is this session to your current work? Not at all relevant Slightly relevant Moderately relevant Very relevant Extremely relevant | 5-Option | Objective |
| 3. What is your opinion of the balance of lecture and interactivity in this session? Too much lecture and not enough interactive learning Right amount of both lecture and interactive learning Too much interactive learning and not enough lecture | 3-Option | Objective |
| 4. Rate your knowledge of (or skill in) the topic before the session. Not at all knowledgeable Slightly knowledgeable Moderately knowledgeable Very knowledgeable Extremely knowledgeable | 5-Option | Objective |
| 5. Rate your knowledge of (or skill in) the topic after the session. Not at all knowledgeable Slightly knowledgeable Moderately knowledgeable Very knowledgeable Extremely knowledgeable | 5-Option | Objective |
| 6. Will you use what you learned in this session in your work? Definitely not Probably not Possibly Probably yes Definitely yes Not applicable | 6-Option | Objective |
| 7. Briefly describe what, if anything, you plan to use from this session. | Comment | Subjective Short |
| 8. How likely are you to recommend this session to a colleague? 1-10 | 1-Lowest 10-Highest | Rating Scale |
| 9. What part of this session was most helpful to your learning? | Comment | Subjective Short |
| 10. How could this session be improved to make it a more effective learning experience? | Comment | Subjective Short |
| 11. What would you like to learn more about in future learning opportunities? | Comment | Subjective Short |
2. 6-Question Feedback Form
This form is for programs in India, covering all focus areas except Oncology and Palliative Care.
| Questions | User Response | Question Type |
|---|---|---|
| 1. Consent for responses to be used in research: I agree to Project ECHO using my responses in their research project I do not agree; however, I do wish to leave feedback | 2-Option | Objective |
| 2. How likely are you to recommend this session to a colleague? 1-10 | 1-Lowest 10-Highest | Rating Scale |
| 3. Rate your knowledge of (or skill in) the topic before the session. Not at all knowledgeable Slightly knowledgeable Moderately knowledgeable Very knowledgeable Extremely knowledgeable | 5-Option | Objective |
| 4. Rate your knowledge of (or skill in) the topic after the session. Not at all knowledgeable Slightly knowledgeable Moderately knowledgeable Very knowledgeable Extremely knowledgeable | 5-Option | Objective |
| 5. Will you use what you learned in this session in your work? Definitely not Probably not Possibly Probably yes Definitely yes Not applicable | 6-Option | Objective |
| 6. Do you have any additional feedback or comments regarding the session? | Comment | Subjective Short |
It is recommended to avoid editing the standard feedback form. If you edit the existing form, it will not be reflected in the Feedback Dashboard. However, you can add additional questions as needed to gather more specific information.
1. Do not delete a question with a recorded response, as it can affect reporting.
2. Editing a question with a recorded response is not available.
How to conduct feedback:
The preloaded questionnaire link is activated 20 minutes before the session's end time.
- The feedback form is automatically linked to the participant’s most recent session. Please share this link in the Zoom chat after the session: https://iecho.org/feedback. Participants must be logged into iECHO to access the feedback form.
- Additionally, participants can access the feedback form on the participant group or schedule page after the session ends.
If you would like to gather feedback for a previously conducted session:
1. Select the program by choosing View All Programs.
2. Choose a participant group, then select the session for which you would like to collect feedback.
3. Click Copy Feedback Link and share it with participants using the quick email feature, or create an announcement requesting their feedback.
Watch this video tutorial on conducting feedback:
Best Practices:
- Keep 2–4 minutes for conducting the feedback toward the end of each ECHO session.
- Share the form link in the Zoom chat: https://iecho.org/feedback
- Continuously prompt participants and guide them to provide their feedback.
- Refresh the form page to view the number of recorded responses in a feedback form.
- If the participant has not logged in and accessed the form link, access will be restricted. Ensure that the participant is logged in before opening the form link to enable access.