Program Operations

Plan programs, schedule sessions and manage day-to-day delivery.

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Learn how to create, edit, and reopen participant groups and cohorts for your ECHO programs in iECHO.

Learn how to create, configure, and edit ECHO programs in iECHO.

Learn how program administrators can start and host Zoom ECHO sessions directly from iECHO.

Learn how to use advanced filters in iECHO to sort active participants by session attendance, join date, and form submissions.

Learn how to request and host Zoom webinars in iECHO, manage participant limits, and track session attendance.

Learn how to create, edit, and delete repeating or ad-hoc schedules for participant groups in iECHO.

Learn about supported file types, size limits, and best practices for uploading content on iECHO.

Learn how iECHO automatically handles time zones and Daylight Saving Time for program administrators and participants.

Learn how to filter and sort active participants in iECHO to perform bulk actions, issue certificates, and export attendance data.

Learn how to invite or assign a Subject Matter Expert (SME) to a session on iECHO so they can upload session materials and receive updates.

Learn how to remove participants from active and invited lists within a participant group in iECHO.

Learn how to upload, replace, tag, and share session and program resources on iECHO.

Learn how to add case presenters to ECHO sessions and review uploaded case content for PHI and PII on iECHO.

Learn how iECHO provides multiple ways for participants to join sessions seamlessly

Learn how to create, conduct, and download integrated Zoom polls for your iECHO sessions.

Learn how to send individual and bulk calendar invitations for ECHO program sessions to active participant groups.

Learn how hub organizations can invite guest participants to iECHO sessions in public programs without requiring prior registration.

Learn how to invite participants to public and private iECHO programs using email and SMS.

Learn how hub teams configure participant approval settings and manage registration requests for public ECHO programs.

Learn how to manage and configure participant group settings for your programs on iECHO.

Learn how to configure settings, schedules, registration, reminders, and video conferencing links for participant groups.

Learn how to integrate custom video conferencing platforms like Google Meet or Microsoft Teams for your participant groups in iECHO.